Consumer Protection

As per the Consumer Protection Act, 2019 – Government of India

Under the Consumer Protection Act, 2019, the Government of India has notified specific obligations for e-commerce companies via the Consumer Protection (E-Commerce) Rules, 2020.

Accordingly, we undertake the following:

📜 RECITALS

  • "We" / "Us" / "Our": Refers to the company, named Men's Attire, owned and managed by Sunglasses Trendz.

  • "You" / "Your": Refers to a customer residing in the Republic of India.

🏢 Name & Place of Business

  • The full legal name of our business is:
    Mens Attire
    (Owned and Managed by Sunglasses Trendz)
    Registered Business ID: 27BRFPA6689E1ZN

  • We are registered and operate under the provisions of The Companies Act, 2013, in the State of Maharashtra.

  • Our principal place of business is:
    304/A Sentosa Park, Ekta Parksville, Virar West – 401303, Maharashtra, India

  • Our business activities and all product sales are conducted exclusively via our official website:
    🌐 https://mensattire.in

  • The website domain and all its contents are owned, managed, and maintained by us.

  • Our complete contact information, including customer care and grievance officer details, can be found here or below:
    📧 Email: support@mensattire.in
    📱 WhatsApp: 8793368676
    🕘 Support Hours: Monday–Friday | 10:00 AM – 5:00 PM

🛍️ Products

  • Unless otherwise explicitly mentioned, the country of origin for all products is India.

  • All product images shown on our website correspond to actual products shipped to customers.

  • Minor variations in color, print, or finish may occur due to photography, lighting, or monitor calibration.

  • All models featured on our website are above 18 years of age and have consented to promotional usage.

  • Product fitting may vary depending on individual body types and styles.

  • Every product is subjected to rigorous quality checks—both during production and by our internal QC team.

💰 Prices

  • All prices listed on our website are uniform across India and are clearly mentioned on the respective product pages.

  • The listed price is the Maximum Retail Price (MRP) and includes all applicable taxes.

  • During promotions or sales, reduced pricing is also inclusive of all taxes.

  • We provide free forward shipping across India.

  • Cash on Delivery (COD) is available and may be free or chargeable based on your location.

🧾 Ordering Process & Policies

  • All orders must be placed directly by you on our website.

  • If you are unable to place the order, our customer support team may assist you by placing the order on your behalf, only after obtaining your clear consent.

  • Upon successful order placement, you will receive an SMS and email confirmation containing:

    • Your order number

    • Product details

    • Contact information

    • Payment mode

  • If there are any errors, mismatches, or queries regarding your order, we will contact you prior to dispatch.

  • Orders will be shipped only after mutual clarification and confirmation.

📦 Processing & Delivery Time

  • Order Processing Time: 1–2 business days

  • Estimated Delivery Time: 3–6 working days (depending on location)

🚫 Cancellation Policy

  • No cancellation fee is charged by us.

  • Likewise, we do not pay any compensation or cancellation fee to customers.

  • Orders cancelled by either party for any reason are governed solely by our policies.

🔁 Returns & Refunds

  • Customers may initiate returns subject to our Return, Replacement, and Refund Policy, available here.